Recently flew to Fort Lauderdale, Florida with family. Left DSM, IA bag weighed 42 lbs. ticket taker no problem enjoy the flight. All went well and great flight until we left to return home. Return to DSM, IA the respect, service and no core values with the Florida ticket team. Rude, and charged me another $50.00 for the over 40 lb. threshold. All departures delayed out of Florida. Next time it's worth the value to fly another airline.
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Allegiant Air
Overall Value for Money
2
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
1
Baggage Handling
3
Check-in Process
1
Meals and Beverages
1
Recommend Airline