Passenger Review

Etihad Airways review by Bruce

7 / 10

28 February, 2024 by Bruce Winslade

Economy

I rtavelled on a long-haul flight from Abu Dhabi to London, on a (O think) A6-API Airbus A380-800, economy. Individual air streams seem to be not part of the seat design in economy. I had a strong downdraft of EXTREMELY COLD AIR coming down on my head for the entire journey, inflicting unacceptable pain and discomfort. Cabin attendant said sorry, this is just the aircraft design, tough luck… Other seats did not seem to be affected, and temporarily swapped with another passenger. No possibility of a permanent seat swap to another seat due to fullish flight. It required TWO blankets on top of my head and shoulders to get vaguely comfortable, for the entire flight. I cannot believe that this is an acceptable situation that can't be alleviated.

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Etihad Airways

Etihad Airways

Overall Value for Money

3

Seat and Cabin Space

1

Customer Service

3

In Flight Entertainment

4

Baggage Handling

5

Check-in Process

5

Meals and Beverages

5

Recommend Airline