Having flown Icelandair three times, I have always found the service and hard product pretty consistent both flying from SEA and PDX. This is not a full-service airline, so expect to buy-on-board or take food with you. You do get a TV/Movie selection which is better than other lower-cost carriers. So, Icelandair is pretty reasonable when considering the price of tickets. Kids 11 and under get a free hot meal which is a bonus. My 12 yr old also received a spare meal which was a nice touch. My only gripe was purchasing foo and beverages using Saga Points, but having both points and my credit card charged. Hopefully rectified soon. Overall, I am satisfied with the airline; have found the 757 aircraft to be safe and comfortable and look forward to flying with them again.
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Icelandair
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
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Check-in Process
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Meals and Beverages
Recommend Airline