American Airlines review by Marjorie

When checking in for the Traverse City to Chicago flight we requested that the airline check our bag all the way through to our final destination. We were told that since the flights were on different tickets that that was impossible. Yet, we had been able to do that before on the same routing. The gate we were to arrive at and the gate we needed to transfer to were both in the same section of the terminal (N). Yet, we were required to go to baggage, pick up our bag, check it in with Alaska Airlines for the continued flight, and go on back through security. Unfortunately, the bag was too big to do a gate check as most people were doing. This process took at least 1 hour in Chicago. I might add that my husband and I are both over 80 and even moving a large suitcase was impossible for us. Thank goodness for the wheelchair attendant who figured out the routing, handled the case in question, and helped it get checked through. This unfortunate experience spoiled the entire trip for us.