Passenger Review

AZAL Azerbaijan Airlines review by Larisa 2016-10-04

9 / 10

03 October, 2016 by ar

Economy Class

This was the first time I flew with Azerbaijan air transcontinental and I was truly impressed by the number of things. First of all since I'm a big girl it's always an issue with width and distance between seats, this airline is far better in organizing their seating areas than Ukraine or Russian airlines with whom I flew in the past. The staff is very polite and professional. Bathrooms were really clean which is surprising since its a 8 hr flight. They fed us few times including snacks and it was delicious! The airport in Baku was gleaming with cleanliness. The only issue I had was the wheel chair transportation: I had to ask the airport personal in Baku a few times to get me someone to wheel me to the transfer gate and still the fellow passengers helped me before the rep came to get me. Over all I'm happy with this airline and will be their customer along with all of my large family on both continents. Thank you guys.

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AZAL Azerbaijan Airlines

AZAL Azerbaijan Airlines

Overall Value for Money

5

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline