Passenger Review

Sriwijaya Air and Nam Air review by Pedro 2017-04-05

4 / 10

04 April, 2017 by ar

Economy Class

NamAir flight to Dili at 0915 cancelled so got pushed over to the later Sriwijaya one at 1040, which left 20 minutes late anyway. I had sports equipment as well as 5kg overweight on main luggage but was unable to add to the booking so I checked their excess luggage rate on their website, which stated IDR 20,000 p/kg. However, at the airport they charged IDR 65,000 p/KG, which meant this flight cost me as much as 2 Air Asia flights, URT-KUL and KUL-DPS, and caused me much stress as they didn't accept cards so had to run around the airport changing money.

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Sriwijaya Air

Sriwijaya Air

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline