Passenger Review
Sriwijaya Air and Nam Air review by Pedro 2017-04-05
4 / 10
04 April, 2017 by ar
NamAir flight to Dili at 0915 cancelled so got pushed over to the later Sriwijaya one at 1040, which left 20 minutes late anyway. I had sports equipment as well as 5kg overweight on main luggage but was unable to add to the booking so I checked their excess luggage rate on their website, which stated IDR 20,000 p/kg. However, at the airport they charged IDR 65,000 p/KG, which meant this flight cost me as much as 2 Air Asia flights, URT-KUL and KUL-DPS, and caused me much stress as they didn't accept cards so had to run around the airport changing money.
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Sriwijaya Air
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline