Icelandair review by kate

I wouldn't fly Icelandicair if you want your luggage to arrive with you. I checked my bag 4.5hrs before flight on Aug 17 from Reykevik to Denver. It never arrived and sat in denver 4 days whie they tried to figure out where Flagstaff, Arizona was (6 flights daily denver to flag via american airlines. Then stupidly sent it to Tucson where it still sits a week later (8/24) and they refused to cover minimal delay compensation. They absolutely suck you get what you pay for and it ends up costing you more in time trouble money and emails than flying with a more reputable airline which do correct their mistakes when they occur such as delayed or lost BAGGAGE.