Passenger Review

Singapore Airlines review by Trevor

4 / 10

19 June, 2023 by Trevor Thomson

Premium Economy

Flew Singapore Airlines A350 premium economy. Melbourne to Singapore Our seats were in the front row of premium economy. There were no amenities kits but we were provided with headphones plus a blanket and a pillow which were removed by cabin staff prior to take off and not returned. The seats in our row looked like business class seats from about thirty years ago and were completely worn out and broken. My inflight entertainment control was wedged into the arm rest and the seat did not recline. The cabin staff made me feel it was my fault the seats did not work. All the seats in our row were faulty. Dinner was provided about 2 AM. However I already had a “numb Bum” by this time Cabin service started in the rear of the aircraft and worked their way forward. Premium Economy were served last The meal appeared to be left overs from economy. I chose the beef, it came with a bread roll that was hard and dry, the beef chewy. Desert was a brown “Paddle Pop “flavoured ice” Book the cook did not work. Breakfast consisted of a glass of water.

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Singapore Airlines

Singapore Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

2

Baggage Handling

4

Check-in Process

4

Meals and Beverages

1

Recommend Airline