Passenger Review

Sriwijaya Air and Nam Air review by John 2016-08-18

6 / 10

17 August, 2016 by ar

Economy Class

Flew Nam Air to and from Bali (Bali Ngurah Rai International Airport, also known as Denpasar International Airport) to the Komodo Airport (near the town of Labuan Bajo on the island of Flores). Both flights were late...the Komodo-Bali portion was over two hours late owing to an undefined mechanical problem. Aircraft used on these trips are very well worn (let's say shabby) Boeing 737-500s that are clearly in need of an interior refurbishment. (Note that the last new 737-500 was delivered in 1990...) Flight operations were without incident and cabin service for the 55 minute flight was good. There are better choices on this route, including Garuda.

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Sriwijaya Air

Sriwijaya Air

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

4

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline