Passenger Review

AirAsia Thailand review by Thomas

5 / 10

12 December, 2019 by Thomas Reprich

Economy

Over 6′ Tall? Book an Emergency Exit Seat! How does an airline with the lowest break-even load factor in the business still get voted as the world’s favorite low-cost carrier? Put as many rows of seats as possible into an Airbus and supplement with a bright interior and lots of big smiles. Although cramped, the interior was fresh and bright, the cabin crew professional and polite, and even the lavatories were clean. If only they would eliminate the recline button on the seats. Unfortunately, there are still travelers that just don’t consider fellow passengers when it comes to leg room, or anything else for that matter (not the airline’s fault – it’s the modern traveler culture).

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AirAsia Thailand

AirAsia Thailand

Overall Value for Money

4

Seat and Cabin Space

2

Customer Service

3

In Flight Entertainment

1

Baggage Handling

4

Check-in Process

4

Meals and Beverages

n/a

Recommend Airline