Passenger Review

Ethiopian Airlines review by Mark

5 / 10

18 August, 2023 by Mark de Villiers

Economy

We flew from HK to CPT via Addis return 5 weeks apart. Both ways the flight crew was rude and unhelpful, bordering on lazy. The biggest problem was with the toilets, one was out of order for both trips. We stopped to refuel in Bangkok and the entire time on the ground passengers were refused entry to the toilets. The food was mediocre and on the return flight we were too late for our connecting flight to Taiwan, which we learned is a common occurance. Very dissappointed, will do my best not to use them again.

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Ethiopian Airlines

Ethiopian Airlines

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

1

Baggage Handling

4

Check-in Process

4

Meals and Beverages

2

Recommend Airline