Passenger Review

South African Airways (SAA) review by Claire 2017-08-02

3 / 10

15 August, 2017 by ar

Economy Class

One of the worst airlines I've been on. The aircraft fit out was old and the seats uncomfortable. We had 4 people flying and on the flight out only 1 out of 4 screen worked and on the flight back non of the screens worked. I estimate less than 50% of the entertainment screens were working. The food was near inedible. Given that the cost of this flight was on par or more expensive than alternatives on Qantas or Emirates there is no excuse. The flight was only chosen because SAA have a monopoly over the Perth - Johnannesburg direct route. Will not be flying with them again.

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South African Airways (SAA)

South African Airways (SAA)

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

3

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline