Lost Baggage in Casablanca and lousy customer service afterwards This is one of the lousiest airlines i have flown with, ever. My baggage got lost during stop over in Casablanca with all Christmas presents etc. And the nightmare started. The customer service is absoutely useless and a waste of time, not only you have to wait as long as 1 and 1/2 hr to be put through somebody on the phone but once answered the only answer was "we forwarded the request to baggage department", this went on and on for a life time until i lost all my hopes. I will never fly again neither with Royal Air Maroc nor through Casablanca airport again. If you like the thrills of having your baggage lost and be neglected after that please help yourself with Royal Air Maroc and Casablanca Airport.
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Royal Air Maroc
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