Poor service. I have never been asked to weigh my carry on luggage by any other airline. My wife and i had no problem on the way to our destination through united. EVA gave us many problems and kept asking us to take weight out then put back in then out and in. Then we had to pay but the manager knew we had to go through her and disappeared so we had to wait 30 more minutes for her to return in order to pay. Then she took another 30 mins to slowly write down the info. Never flying EVA again.
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EVA Air
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
2
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline