Air India review by Sana

Air India removed us from our flight and gave our seats to other people without our consent. the next flight is a whole 24 hours later. because THEY CHOSE TO GIVE MY SEAT AWAY. I am stuck in Delhi FOR 24 HOURS.. I could have made it on an Indigo flight but they refused to book for me. We were with at least 7 others who were also flying from Srinagar and going to Surat. They were all allowed to get on the flight. We were physically held back. When i asked why they admitted they gave our seats away. Did they think we were going to be happy they put us in a hotel that's like a jail cell with no windows. A dump. I want a full explanation of why i was denied boarding. No responsibility. No accountability. No explanations given. I want to file a lawsuit against them.