Passenger Review

Garuda Indonesia review by Ben

6 / 10

12 June, 2023 by Ben Jays

Economy

Flew economy Sydney-Denpasar. A330-300 aircraft. Interior quite dated but plenty of legroom (I’m 6’2”). Entertainment was ok, although I just watched my iPad. Food was so so but edible. Nil alcohol available until the main meal which took a long time to be served. Even though there was a pre-meal bar service there was no alcohol available. I get why they do this (RSA) however the behaviour of a number of idiots mean the rest are penalised. When drinks were available there was no spirits only beer or Indonesian wine which was awful. Crew were nice enough but I wouldn’t proactively choose to fly Garuda. Looked at upgrading but the minimum bid was $720AUD which we felt wasn’t worth it. They got us from A to B but definitely nothing special. Would much rather fly QANTAS or another airline.

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Garuda Indonesia

Garuda Indonesia

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

4

In Flight Entertainment

3

Baggage Handling

4

Check-in Process

4

Meals and Beverages

1

Recommend Airline