Passenger Review

Viva Aerobus review by Karen 2016-07-27

6 / 10

26 July, 2016 by ar

Economy Class

The ticket price in this airline are great. However, the reservation process online is difficult and the boarding service at the airport is very slow. We took a round trip flight one on friday morning and the flight back monday morning from tijuana, mexico to mexico city. The flight going was delayed for almost 2 hours. But, you get whay you pay. The flight was decent for the price. The service was decent, the baggage process was also decent. I book another flight in next month. I would recommended for business trips or weekend trips when you dont want to waste a lot of money on flights. I would not recommended for a vacation. Thr airline can work on improving their online service, check in and boarding process.

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Viva Aerobus

Viva Aerobus

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline