Passenger Review

South African Airways (SAA) review by Jennifer 2017-05-16

4 / 10

15 May, 2017 by ar

Business Class

Purchased a watch on board found to be faulty whilst on same flight, told could not exchange or refund had to take up with SAA in UK even though still on board. It has now been 6 weeks and am no further forward with this matter despite numerous emails. I am just being passed from UK to South Africa and from person to person with no result

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South African Airways (SAA)

South African Airways (SAA)

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline