Aer Lingus review by Matthew

They offered a steal of a deal during the pandemic. I knew I was gambling on most of the ticket fee, since it wasn't refundable, and I ended up having to cancel because hotels weren't open in Dublin at the time. They still owed me the $80 refund of the government fee. Aer Lingus claimed they had 'unprecedented volumes' and were overwhelmed. If they had half a brain they'd know that by offering all these flash sales during a pandemic they'd need to be able to handle cancellations and rebookings. I emailed them 3 times, no response. Six weeks later and no refund. Needless to say, I'll never give them any more of my money.