Passenger Review

Croatia Airlines review by Adnan 2015-09-01

5 / 10

31 August, 2015 by ar

Economy Class

Not happy! Have just paid 75 € for excess baggage! I believe the costs are too high in comparison to BA and many other credible airline companies. Croatia Airlines failed to offer a possibility of paying excess baggage online and reduce the costs, did not offer a possibility of upgrading into a higher flying class to avoid the charges. Additionally, they do not offer online check in and they could only issue me two boarding passes while I have to get the last one in Vienna to London, even though they're aware that there is a very limited amount of time between the two fights! I'll do my best to avoid Croatia Airlines in future.

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Croatia Airlines

Croatia Airlines

Overall Value for Money

2

Seat and Cabin Space

2

Customer Service

3

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline