South African Airways (SAA) review by Marie Therese 2017-04-12

The 18:30 flight from port Elizabeth to Cape Town was delayed to 20:00 then 21: 10. Then delayed to 22:00. 4 hours delayed and they only gave one voucher for 100 ZAR for food for the first delay. For the second delay they didn't want to give an extra voucher for the food. More importantly the ground crew leader looked like he was enjoying the frustrations of the customers complaining. He looked especially smug and was particularly rude. First and last time I will fly this airline. I will be sure to put this in social media not because of the delay but the type of people you seem to employ in your organization. Your employees have no respect, no regard for others and this tells me everything I need to know about your airline.