Cathay Pacific review by Jeff

Sadly I did not have a good experience in a recent trip to and from Hong Kong. 1/ the flight was delayed 7+ hours without explanation, resulting in us cancelling our long-arranged dinner reservation and losing an afternoon's vacation time. We later found the delay was caused by crew illness. No compensation was offered. 2/ the check-in staff were unsympathetic and unhelpful when I pleaded for my wife and I to be given adjacent seats. Luckily one of the ground crew was much more responsive after more pleading and was eventually able to assist, but the whole process left a sour taste... 3/ the food quality on the flight was, at times, quite awful. A bowl of boiled, unseasoned pasta does not constitute a decent dinner! Following our arrival home, my wife and I both had food poisoning; the only thing we ate in common was the airline food! I have flown with Cathay Pacific previously and each time the flights have been delayed; this was the worst. I am afraid to say I will avoid flying with this carrier again.