ordered tickets via Czech airlines, and got smartwings low-cost without notice. customer order not recognized on their own website. no online check-in in 2019 is unacceptable. registration opens only 2 hours before flight, creating huge lines. it's like they hate their own customers, really. that was the first and definitely last time i've flew with this company, all family and friends warned
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Czech Airlines
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
1
Baggage Handling
2
Check-in Process
1
Meals and Beverages
3
Recommend Airline