EVA Air review by J 2017-08-03

I purchased a round trip ticket from Toronto, Canada to Manila, Philippines. It was my first time with Eva Air and I was expecting something similar or better than the airline that I am used to which is Korean Air. To my dismay, starting in Pearson International Airport, the ground crew who assisted me for my check in was not friendly at all. No good evening or hello and doesnt even smile. They were so strict with the weight of my luggage that I paid extra for it which is I understand but when they also weight my purse and put a tagged on it, it was ridiculous. Korean Air dont do that. So meaning, while waiting for your flight and walk around, you have your purse tagged with their airline name. Flight time--- Cabin crews were not friendly as expected. One of the crews assisted a passenger next to me for her seatbelt and the crew just lean infront of me without saying 'EXCUSE ME'. I just let it passed. When we almost fly, they did their final check for the luggage in the overhead bins and since it was a bit higher, the stewardess has to step on the side of my seat without saying 'EXCUSE ME' again. Food was horrible and the only snack available is a sandwich.