British Airways review by Julius 2017-02-14

I arrived 10 minutes to closing the check in to my flight to Los Angeles with lay over in London, had forgotten my student visa and was freaking out. I was pulling out everything of my suitcase to find the visa but to no avail. The stewardesse then saved me, held the flight giving me time to fill out the ESTA and when i lost my boardingpass running to make the flight, and my bag broke and everything fell out and i fell hurting my knee, the British Airways staff was the kindest, most helpfull and overbearing crew i have ever met. I can sincerely say that I had not made this flight, which meant everything to me to finish my Masters Degree, if it hadn't been for the Danish and British crew on that Nov 8th flight from Copenhagen to London. I'm deeply grateful for handling and helping me in such a panic state. I was shaking and almost crying in my panic attack, walking onto the plane. The stewardesse immediately saw me and pulled me aside as i was entering the plane 30 min late. She gave me water and demanded i stood by her until i had drinked two cups. She smiled and calmed me down so patiently and kind. Wow, thank you - i don't know your names, but it meant the world to me!!