Garuda Indonesia review by Bronte

My seat was recently cancelled for the 3rd time since the start of August. Not only was it once again cancelled but I was told 24 hours in advance and the reason was due to the Australian government restrictions which were put in place OVER ONE MONTH AGO. This airline need to manage their flights better and tell customers when they EXACTLY HAVE A SEAT!! By the looks of it they are bumping people off flights if someone else pays more. I had travelled from a remote island in Indonesia to Denpasar airport just to be told my seat was no longer available and there was nothing they could do. The travel time took 3 days and 3 nights and over 200 Australian dollars of travel expenses, and the next flight available is in 2 WEEKS which will cost me even more in layover time.