Pathetic. First plane of the morning. Rocks up to gate at the time of departure. 30 minute wait to board. Everyone's aboard and they announce they have to wait for fuel. Told wife never to book Jetstar based on previous experiences but unfortunately she forgot. If you can afford to, Don't use this airline. Poor service and totally disorganised. Also, try submitting feedback to them on their website. More frustrating then the wait to take off.
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Jetstar
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
2
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline