I was considering switching from Alaska to American. The first, and last, trip I booked had 4 segments. Of those, 2 were cancelled and was delayed 3 hours. Unless there are no options, I will never fly American again.
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
1
Baggage Handling
3
Check-in Process
4
Meals and Beverages
3
Recommend Airline