Just everything bad about a flight. Seats small and uncomfortable, food poor quality and mean portions, width of seats is the smallest of any airline I've flown, drinks poor selection and cabin crew really rude. Even by US carrier generally low standards, AA is a horrible experience.
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American Airlines
Overall Value for Money
2
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
3
Baggage Handling
1
Check-in Process
1
Meals and Beverages
1
Recommend Airline