Passenger Review
Sichuan Airlines review by Brandon 2016-11-11
2 / 10
10 November, 2016 by ar
I could not find the airline terminal or ticket counter at LAX because they had no signs. The information desk was not familiar with the airline. By the time I got to the counter I had only one hour to board. They closed the counter early and refused to help me. The plane sat for 5 hours on mechanical issues and I still didn't get on nor would they refund my ticket. They only fly out of LAX Monday's and Thursday's and they have no staff, I wish our government would step in so they couldn't operate like that.
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Sichuan Airlines
Overall Value for Money
Seat and Cabin Space
n/a
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline