Air Arabia review by Rasha 2016-12-31

The worst experience of my life. I booked for the same day trip, and in an hour after booking i received an sms stating that the flight was rescheduled for the next morning. Ofcourse no one replied from the customer service to explain what that was about. The next day, we arrived into a chaiotic airport, people sleeping on the ground, and literally no place to squeeze in to go to the gate. As we finally made it, we waited by the gate side (standing up as all seats were taken) for 6 hours and still no one bothered to update us on the flight status. Every time we asked, we were faced with the same answer (you need to wait). No one bothered to provide water or juice to the passengers who had been waiting for long hours (some were waiting overnight). Wouldn't recommend it to my enemy!!!