AZAL Azerbaijan Airlines review by Mehmet 2016-02-17

I came from Tbilisi to Baku on 16.02.2016 and my flight delayed about 4 hour 20 minutes. There was no cleare explanation about the delay and when i asked the authorized person in azerbaijan airlines office they told me that they did not know why there is a delay. They did not offer any food or drink during the long wait (4h20m) which is against the law of EU and many other air law. And finally when they took us to plane i just ask for a coffe and they told me that i need to pay for coffe. After i arrive to Baku Airport i looked for customer services to make a complaint and he told me that do whatever you want i do not care. That was an awful experience and i will spread this as much as i can in social media and many review sites so others won't have same problems.