Mr. Fornaro, Recently due to a contagious illness, I was forced to cancel my flight. I am unsure of when I will be able to travel again. Offering a travel certificate is UNACCEPTABLE Spirit does not fly from my home airport nor to any destinations I wish to travel in the future. Spirit is NOT concerned with the safety of their passengers! The only acceptable solution is to provide a complete refund to my credit card. I will continue to post to social media until a full and complete refund is credited to my charge card. Is the $112 worth hundreds of lost consumers that will read my posts and not even consider Spirit any longer. Remember we have choices
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