Passenger Review

NOK Air review by Jett

3 / 10

04 March, 2020 by Jett Gunther

Economy Class

Leaving this review as a parting note to this airline. Nok Air is hands down the worst airline in Thailand. First off, it has the worst safety rating among all its peers, with a 2 out of 7 star rating on airlineratings.com. Secondly and why I hate it: it has the highest rate of delays I have ever experienced. The last flight I took with Nok Air was booked FOR me without me knowing it was them. Once I realized this, I quickly called the airline asking them to CALL me, NOT TEXT me, if there would be a delay because I need adjust my plans accordingly. Lo and behold! The day of the flight they TEXTED me that the flight would be delayed. Note I asked them to call me but they texted me instead. Anyway, I called and demanded that they put me on an earlier flight to make up for this delay. They conceded and put me on an earlier flight...WHICH ALSO DELAYED! Absolutely comical.

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NOK Air

NOK Air

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

1

Meals and Beverages

n/a

Recommend Airline