I don't understand the negatieve reviews by passengers, my experiences with NOK are exceeding what is expected from a LCC, they provide basic service on basic tarif, provide additional services based on tickets purchased, it doesn't cost much to have an upgrade, allowing pre-seat options, snacks or meal included in a flight or early access to the plane.. ofcourse there is no entertainment in the plane, but that goes for any LCC and a lot of regional carriers... this should not even be put for rating.. Their staff has been friendly and professional on any flight I took with them, my overall experience with them is better than any LCC in Europe, Asia, South and North America.

The cheerful canary yellow uniforms of the flight crew are matched by the livery of their aircraft - If only the happiness went into their attitude as well. Yes, they are a low-cost carrier, and I am sure the crew doesn’t have the same work environment as the crews of higher-end airlines – but that is no justification for a bad attitude. Everything about the flight was – low cost. They have so much potential. At least they had a Skybridge at DMK and HKT.

Leaving this review as a parting note to this airline. Nok Air is hands down the worst airline in Thailand. First off, it has the worst safety rating among all its peers, with a 2 out of 7 star rating on airlineratings.com. Secondly and why I hate it: it has the highest rate of delays I have ever experienced. The last flight I took with Nok Air was booked FOR me without me knowing it was them. Once I realized this, I quickly called the airline asking them to CALL me, NOT TEXT me, if there would be a delay because I need adjust my plans accordingly. Lo and behold! The day of the flight they TEXTED me that the flight would be delayed. Note I asked them to call me but they texted me instead. Anyway, I called and demanded that they put me on an earlier flight to make up for this delay. They conceded and put me on an earlier flight...WHICH ALSO DELAYED! Absolutely comical.