American Airlines review by Jaella

Every single time I try an fly American Airlines, My flight get cancelled and rebooked and cancelled again at least 4 times, resulting in my missing extremely important events which were the whole reason I was flying to begin with. I have literally never taken an American Airlines flight that was not cancelled multiple times after 4 plus hours of delays first. I missed my grandmother's funeral in July, and missed half of my vacation and a religious holiday planned with my family last month. American Airlines never offered lodging even though both times our flights were cancelled and not rebooked until the following day. American has also not gotten back to me after multiple official refund requests for tickets and seat upgrades on flights I NEVER TOOK.