Jetstar review by Nuo

If there is a '0' score, I will score Jetstar '0'. I am actually a regular Jetstar customer until today I flew back to Melbourne. Someone smoked in the airplane, yes, damn right someone was smoking on the airplane, it's Jetstar airplane. And I raised this issue to a male flight attendant, but he was really helpless and was questioning if the smell was real. And after he wandered around, he came back to me, said something smelled, but not from cigarettes. The funniest thing was that before airplane was landing, manager of flight attendant announced that it's a non-smoking flight, but unfortunately someone did even they mentioned so many times, however, they were neither acting to find who's smoking nor coming back to us to explain what happened. Their action conflicts with their own policy, a big no no.... If I could give them a '0' score, I would.