Beware the Anytime fare that promises early bird check in but does not actually provide it. We talked to 3 customer service agents live, and spent an hour on the phone. They literally could not provide what was clearly advertised & sold to me. After the hour on the phone we were advised to pay the $50 upgrade fees and they gave us $100 vouchers for the trouble.
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Southwest Airlines
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
4
In Flight Entertainment
3
Baggage Handling
5
Check-in Process
3
Meals and Beverages
3
Recommend Airline