Air Canada review by Karel

They are serious. In general expensive, but the service is rather according to the price. I would say they are even severe in their treatment to passengers, which means there are not many smiles aboard from the crew. Sometimes the crew aboard is a bit hard at that. But at least, I have to agree in their seriousness. And from friends with their experiences, cancellations are announced well before the departure time and refunds are complete and timely. Not like Transat, which is a disaster.