Asiana Airlines review by Siegfried

On a Flight from Taipei to Astana via Seoul, the staff of Asiana Airlines told my wife that they were unable to book her luggage to Astana, and that she therefore had to collect it in Seoul and check it back in. The luggage tag also indicated that the bag would travel to Seoul but not to Astana. In Seoul, however, the luggage was not to be found on the luggage belt. Apparently, it was checked in to the plane to Astana after all, but the airline did not inform her of this change. Because of this, she missed her connection. Instead of helping her out, the Airline staff simply treated this as a "now show", which means that she is not only delayed for four days, but we will end up paying more than 400 USD extra for the trip. Will definitely never consider flying Asiana Airlines again.