Passenger Review

Vietnam Airlines review by Aleksandr

5 / 10

04 January, 2020 by Aleksandr Mitriashkin

Economy

I had a very bad experience with Vietnam airlines. First of all, they don't provide baggage transfer if you are traveling joint fly. In my case it was Phu Quock - Ho Chi Minh - Singapore. Second and most important if you are traveling with somebody you can't join your baggage limits. I have travelled with my wife from ho chi minh to Singapore, so we had 20+20kg baggage limit. Our baggage was 30 kg in one bag and they force us to split our one bag to two bags which weight don't exceed 20kg. The funny thing is that for the same day flight from Phu Quock to ho chi min they allowed to join our limits and we had no problem.

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Vietnam Airlines

Vietnam Airlines

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

n/a

Baggage Handling

1

Check-in Process

1

Meals and Beverages

5

Recommend Airline