If I could give no stars I would. Contacted the company through all the regular avenues, as well my travel agent contacted them numerous times. They said they would not reimburse, even though it went on the plane in tact, came off un-useable. This was the first day of my trip. I had been in a serious car crash months before and now was in Italy without a stroller. WORST SERVICE EVER. I am writing this review after 3 years of trying to get this sorted through the company. It is unfair that they treat there customers this way, and that I am out $900. Shame on you Air Transat!
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Air Transat
Overall Value for Money
n/a
Seat and Cabin Space
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Customer Service
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In Flight Entertainment
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Baggage Handling
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Check-in Process
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Meals and Beverages
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Recommend Airline