Flight delayed 5 hours....started out as weather then it became an issue of not having a replacement crew. At this point American should not need 4 hours to come up with a plan. Waiting on plane, no updates, exhausted, and haven't even been offered water. Worst experience messing up my work trip....flight 2675
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American Airlines
Overall Value for Money
n/a
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline