Lack of customer service. Asked to speak to a manager and was told they were off that day. Had to refund my ticket (30 day process) and reissue new ticket at airport. Next time I will travel another carrier. EDITORS COMMENT: Thirty days is quick!! Most airlines are 12 weeks!
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Bangkok Airways
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline