American Airlines review by Robin Leigh

Two flights, first one arrived 40 mins late which caused me and other passengers to miss our connecting flight by 5 mins (they didn’t hold the plane) resulting in an 8 hour delay for next available flight. Then 3 days later, ready to board, they announce plane is cleaned and ready, only a slight delay… 1 hour delay…then 1.3 hour delay and now 2.5 hour delay. They now say our plane has been decommissioned and they are bringing another one in. TOTAL liars. Never again.