Passenger Review
China Eastern review by Jerry Brown
4 / 10
18 December, 2024 by Jerry Brown
Business Class
less than 1 month ago
Return journey flight PVG to LGW was cancelled and I was automatically rebooked to LHR. No help provided in transport from LHR to LGW. The airline needs to improve customer service and adopt a friendly helpful attitude to passengers on international travel.
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China Eastern
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
n/a
In Flight Entertainment
1
Baggage Handling
4
Check-in Process
2
Meals and Beverages
2