Passenger Review

American Airlines review by Mark F Roberts

5 / 10

08 January, 2025 by Mark F Roberts

First Class
less than 1 month ago

Horrible customer service on slow chat or the forever busy phone center. Gates cannot help getting on standby and send you to the worthless app that tells you to contact the helpless desk. Now my flight is delayed and I’ll have minutes to run to my gate!! Horrible.

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American Airlines

American Airlines

Overall Value for Money

2

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a