IndiGo review by Sanjay Sarkar

I will term Indigo as the worst possible airline as far as international travel is concerned. Just 2 days before our scheduled departure from Zurich to Mumbai we were informed that the flight has been cancelled. We booked the tickets 6 months back. In such scenarios other airlines would have arranged alternate arrangements which is feasible. The options provided by Indigo were not feasible at all which shows they have zero empathy for their clients. We ended up spending 150K more and booked with another airline. You just cannot get away by taking your customers for a ride. I will never travel Indigo again.