
Air Arabia
About Air Arabia
Passenger ratings
Overall Value for Money
2.0
From 25 reviews
Seat and Cabin Space
2.4
From 24 reviews
Customer Service
2.0
From 22 reviews
In Flight Entertainment
2.2
From 22 reviews
Baggage Handling
2.1
From 15 reviews
Check-in Process
2.5
From 17 reviews
Meals and Beverages
2.4
From 21 reviews
Recommend Airline
29.4%
From 17 reviews
Latest reviews
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This airline is disaster, low level. 4 hours delay in muscat and lost the next flight, no respect to passangers. Just gave sandwich and blanket waiting in crawded sharjeh airport for 18 hours to get next available flight. and they didn't give hotel for that.
2 / 10

Horror Experience with AirArabia A Complete Nightmare. Security staff forced my wife to remove her Bangles & Rings, even though she cannot take them off. Their Pressure caused wounds on her Hands & Fingers, Completely Inhuman & Unacceptable. Their baggage rules are Extremely unfair. Even small handbags were weighed at the Aircraft door, to charged a heavy, unjustified fee. Very poor customer service. Inconsistent ground staff, and terrible Passenger Treatment. Never ever again.
3 / 10

I am sharing my bad experience from Saudi Arabia to Dubai and Dubai to Bangladesh King Khalid International Airport to Sharjah International Airport. The incident occurred on the way from Sharjah to Dhaka.The date was November 16, 2025. Flight number G9514 departure time 01:45 PM my name is Mohammad Foysal my airlines reference PNR 67Y10l When boarding started, we were weighed for our luggage, and instead of my 10 kilos, it was 12 kilos, but I paid for it at Riyadh Airport, but the sad thing is that I am not a customer service I was ordered to give 100 Dubai currency without listening to me even after asking who. This is very sad. This is the first time I have had such a bad experience. I think it should be investigated.We are requesting that immediate action be taken against those who provided this service to the passenger.
7 / 10