Worst experience with this flight, especially from Sharjah. They have you wait in long lines after boarding, in the narrow flight connect area, which is hot and suffocating. The staff do not help out . If the flight isnt ready to board yet, have your customers seated in the waiting area! Do NOT choose this airline even on your worst day!

It was my first and last time to choose air Arabia . The staff at Tehran airport were pathetic , non professionals ,they were in hurry to leave the counter.mostly in other airlines they don’t issue the online tickets without getting the visa status of ok to board but in Air Arabia they had issued the ticket without checking the visa status and they confirm the ok to board once you are getting your boarding pass so Once you hand over your password they tell you wait to confirm verification your visa through email. If you are lucky enough your ticket won’t be wasted otherwise they waste your time , energy and fare while telling you that we can’t refund because it is passengers issues not ours. The worst part was that there was no office or manager I can coordinate in Tehran office. I personally not suggest this airline at all . Disappointed with air Arabia

I recently had a very disappointing experience with Air Arabia regarding their ticket cancellation and credit refund policy. I booked a flight for my brother and paid an extra 200 just to make the ticket cancellable. Later, due to unavoidable reasons, I had to cancel the ticket. Instead of refunding the amount back to my original payment method, Air Arabia held the amount in credit points, which is already an unfair policy considering I had specifically paid extra for a cancellable ticket. When I tried to use these credits for my own flight booking, I was shocked to find out that I couldn’t use them because the credit was under my brother’s name, despite the fact that both bookings were made from my own account. This makes no sense, if Air Arabia is going to hold my money hostage in credit points, then at the very least, they should allow it to be redeemed within the same account, regardless of the passenger’s name. This is a highly restrictive and unfair policy. If an airline is unwilling to return the money directly to the customer, they should at least provide the flexibility to use it for future bookings, regardless of passenger name, as long as it is within the same account. This experience has left me with a very negative impression of Air Arabia’s policies. Instead of offering customer-friendly solutions, they create unnecessary restrictions that ultimately cause financial loss and frustration for their passengers. I would strongly advise anyone considering Air Arabia to read their fine print carefully before paying extra for a ‘cancellable’ ticket—because in reality, your money might not be as flexible as you think! I certainly won’t be choosing them again unless they make their policies more transparent and customer-friendly. 👎 Very disappointed with their refund & credit policies!