About Kenya Airways
Kenya Airways, often referred to as "The Pride of Africa," is the flag carrier airline of Kenya, providing a crucial link between the East African region and the rest of the world. Established by the Kenyan government after the dissolution of the East African Airways, which was a joint airline venture with Uganda and Tanzania, Kenya Airways embarked on its first flight operations in the late 1970s. Over the years, the airline experienced substantial growth, strategically expanding its routes to include destinations across continents and initiating key partnerships with other global airlines. This strategic expansion has been pivotal in fostering Nairobi's status as a major transit hub for passengers traveling between Africa, Europe, and Asia.
Kenya Airways boasts a modern and diverse fleet, allowing it to maintain a schedule of domestic and international flights that cater to both passenger and cargo needs. The airline's commitment to safety and technological advancements in aviation is reflected in its fleet acquisitions, which are designed to provide better fuel efficiency and comfort. Kenya Airways places a significant emphasis on customer service, manifesting in enhanced on-ground and in-flight services designed to improve the travel experience. The onboard amenities and services are tailored to meet diverse customer needs, ranging from luxury and comfort for business class travelers to practical and functional for economy class passengers.
Aside from its core airline operations, Kenya Airways also extends its services beyond just air transportation. It engages in cargo handling, which has become an integral part of its business model, facilitated by its fleet's cargo capabilities and the strategic location of its hub. The airline also invests in aviation training, boasting a state-of-the-art training facility that not only serves its staff but also caters to the needs of other entities within the region. Kenya Airways' commitment to sustainability is evident in its programs aimed at reducing environmental impact, promoting responsible business practices, and contributing to local communities. This holistic approach to its business, people-centered services, and efforts in environmental sustainability mark Kenya Airways as a key player in African aviation and a custodian of Kenyan hospitality and environmental stewardship.
Overall Value for Money
2.8
From 16 reviews
Seat and Cabin Space
3.1
From 16 reviews
Customer Service
2.6
From 17 reviews
In Flight Entertainment
2.7
From 15 reviews
Baggage Handling
2.0
From 4 reviews
Check-in Process
2.5
From 4 reviews
Meals and Beverages
2.6
From 16 reviews
Recommend Airline
33.3%
From 18 reviews